Cheltenham

Breach of Member Data

On August 30th, The Freecycle Network / Freecycle.org became aware of a data breach on Freecycle.org. As local Town group volunteer moderators, we have been asked to reach out to you as a local group member to ask that you change your Freecycle.org password as soon as possible. We very much apologise for the inconvenience. 

Further information on the breach and on how to change your password may be found here:

https://freecycle.helpscoutdocs.com/article/319-data-breach-august-2023

   [and there is a "?" on that page if you have further questions]

The breach of data includes usernames, User IDs, email addresses and hashed passwords. Because of the exposure of personal passwords, we are taking every measure to quickly inform members about the need to change their passwords. If you have used the same password elsewhere, you are well advised to change the password there as well. No other personal information was compromised, and the breach has been closed and is being reported to the respective privacy authorities. 

While most email providers do a good job at filtering out spam, you may notice that you receive more spam than usual. As always, please remain vigilant of phishing emails, avoid clicking on links in emails, and don't download attachments unless you are expecting them. 

Here are some useful links to help keep you safe:

https://haveibeenpwned.com/ Find out what past data breaches have involved your personal information. 

https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams#report (U.S.) Learn how to recognise phishing emails.

https://www.gov.uk/report-suspicious-emails-websites-phishing#:~:text=Forward%20suspicious%20emails%20to%20report,(%20NCSC%20)%20will%20investigate%20it. Learn how to recognise and report phishing scams in the UK

Again, we thank you for your generous gifting locally and apologise for the hassle.

Sincerely yours,

Your Local Freecycle Moderators